Kyle Rayner
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Recent activity by Kyle Rayner-
How does shipping work?
When you add an item to your shopping cart or receive a quote, it will show you the estimated ship date. Depending on your order, you may receive multiple shipments. We will send you tracking infor...
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How do I track order?
You can easily track your order by going to the following page: https://www.theshadestore.com/customer-service/track-your-order
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How can I exchange my certificate?
Please check with us to determine if the Issuing Corporation (Issuer) is DRS Participating. If they are and provided the certificates are not affixed with any legends restricting the transfer of th...
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How do I find an In Network Provider?
When you use Find a Doctor on our website or mobile app, we only show you in-network providers. Before you go to a doctor or hospital, it’s always a good idea to call and ask if they take your plan...
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What is your refund policy for orders?
We are committed to making sure you are completely satisfied. If you would like to return a product within 30 days of purchase, you will need to obtain a return authorization number from our Sales ...
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Can I change my email address?
If your email address has changed, you can update your information using our Account Profile tool in My Account. However, you cannot use an email address that already has a My Account associated to...
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How does a scan work?
An intraoral digital scanner works by projecting a beam of structured light onto the teeth and gums and using high-resolution cameras to capture the distortions it undergoes when it hits them. The ...
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What kind of shipping options do you offer?
We offer FREE Standard Ground Shipping on all products! If you wish to expedite shipping, we offer the following shipping methods: 2 Day Air (15% or $125 minimum), Next Day Air (25% or $225 minimum...